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North Carolina Restaurant and Lodging Association

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September 14, 2021

Intoxicated/Unruly Patrons

It is illegal to sell alcoholic beverages to anyone who appears intoxicated. Employees should feel empowered by management to refuse to sell or serve alcohol to someone they suspect is overserved. Employees also should receive regular training on detecting intoxication, as well as instruction concerning their own rights to refuse service to any patron based not only on intoxication, but also on unruly or dangerous behavior. Permittees are required under ABC laws to maintain an orderly and safe premise. Establishments that develop a reputation for turning dozens of intoxicated patrons onto the streets at closing time or that regularly have fights or other dangerous situations inside or outside the premises requiring law enforcement intervention generally have very short lifespans for their permits.

All permittees should have written rules for employees regarding dealing with intoxicated patrons and checking IDs.

Meet 4 of the 20 semifinalist @NCChefShowdown chefs who will be competing at the grand finale on Aug. 8 at the Pavilion at @AngusBarn! To see a full list of competitors and to get your tickets to see them in action visit NCChefShowdown.com! pic.twitter.com/n0x4…

About 5 days ago

Huge congratulations to @chemistspirits on being the official gin of the @DaytimeEmmys! Way to make North Carolina proud! 🥂 pic.twitter.com/2cxh…

About 6 days ago

NCRLA wants to make sure you're covered with all the insurance resources! Whether it's life, health, liquor liability, or workers comp— there's the right coverage plan on the menu for you. @UHC @EMPLOYERS_Ins @CerityisHere pic.twitter.com/J3Ce…

Last week

NCRLA President & CEO @lynnminges speaking at the first-ever North Carolina Hotel Conference, powered by @AHLA. Thank you to all NC hoteliers for joining! pic.twitter.com/TnRL…

About 2 weeks ago

Join 2021 NCRLA Chef of the Year Saif Rahman for @VidrioRaleigh's Taste Tour of Ukraine TONIGHT at 6:30pm. This special multi-course chefs’ dinner highlights the unique tastes & culture of Ukraine, with 100% of the proceeds going to support @WCKitchen. pic.twitter.com/kPbC…

About 2 weeks ago

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